From the very beginning, the founders built Case Lens around a simple principle: build alongside the people who will use it. They carried out discovery with arbitration lawyers, mapped out tasks where AI could bring value, and began forming design partnerships. “We started building solutions together with law firms,” Aram says. “That’s how we actually got to something useful rather than building in the back.”
Turning Expertise Into Innovation
CaseLens soon evolved into a platform tailored for the demanding realities of arbitration work. Unlike “first-generation tools” that rely on generic chat interfaces, CaseLens focuses on specific legal tasks. “Chat interfaces were not created for legal work,” Aram emphasizes. Instead, the team designed dashboards that allow users to verify sources, filter irrelevant content, and manage heavy documentation workflows—capabilities essential in disputes practice.
Their chief design officer, Shushan, brought exceptional expertise to the project. “She digitalized 30 justice systems in 30 countries in Asia and Africa,” Aram notes. With a small but highly experienced founding team, three co-founders with global legal tech experience in France, the U.S., and Australia, CaseLens moved quickly. “We are a self-sufficient team. With three people, we create the impact of ten or twenty.”
First Partnerships and Real-World Validation
Securing design partnerships with law firms in New York, Switzerland, and the EU became a defining milestone. “It’s important to build the solution with a feedback loop,” Aram explains. Co-creation allowed them to validate real use cases and refine features that saved lawyers time, improved accuracy, and helped manage heavy caseloads.
One of the team’s most memorable experiences came at a major international arbitration competition with 160 universities. As a technology partner, CaseLens provided its tool to participating students. “They were saying, ‘No way you are the founders—we thought it was some big company,’” Aram recalls with a smile. The students shared how much the tool helped them during the competition, reinforcing the team’s belief that they were building something truly useful.
Design partners also offered strong validation. “Some people said only two things: ‘I’m super impressed—are you selling this?’” Aram recounts. Moments like these demonstrated the platform’s practical value, well beyond buzzwords often associated with legal AI.
EU4Innovation East played an important role in CaseLens’s visibility and international expansion, supporting the team’s participation in GITEX, DigiTec, and TechVillage Moldova, three major platforms connecting startups with international investors, innovators, and regional partners.
While GITEX and DigiTec helped the team gather early connections and feedback, TechVillage Moldova stood out. “It was super beneficial in terms of ROI,” Aram says. The format allowed startups to pitch directly to investors, hold extended conversations, and select relevant matches. “The important thing is to get connected to investors at the beginning,” Aram notes. “Then you can follow up, include them in newsletters, and see how they can help along the way.”
EU4Innovation’s facilitation of these opportunities, combined with mentoring and strategic visibility, helped Case Lens refine its fundraising approach and strengthen its presence beyond Armenia. “These events helped us connect within the ecosystem and outside the Armenian ecosystem,” Aram emphasized.
Looking Ahead
Today, CaseLens is in an active fundraising stage and preparing to scale. Aram and his co-founders plan to continue building, innovating, and adapting to the market. “We enjoy what we’re doing,” he says. “We want to prolong it as much as we can and reach as many milestones as possible. The market will show, we’ll adjust to the market rather than expect the market to adjust to us.”
By the Numbers
- $60M+ total value of arbitration disputes processed
- 5000+ students and legal professionals supported
- 66% improvement in document review costs
- Active users across the US and the EU, Switzerland and other countries
- 30 justice systems digitalized by CaseLens’s Chief Design Officer across Asia and Africa
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EU4Innovation East is a regional project aimed at enhancing the competitiveness of the startup ecosystem within five Eastern Partnership countries: Armenia, Azerbaijan, Georgia, the Republic of Moldova, and Ukraine. The project supports high-performance incubators, expands funding and market opportunities for startups, and provides tailored support to targeted countries’ emerging tech sector. Through strategic co-financing, skills development, regulatory assistance, and a commitment to gender inclusion, EU4Innovation East lays the foundation for sustainable, long-term growth, ensuring that innovation is both inclusive and impactful.
